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Hello my name is ....

Updated: Dec 22, 2023

Earlier this year I posted about my new #Hellomynameis badges from Badgemaster. The post resonated widely with over 120,000 impressions and 80 reposts. Dr Kate's legacy is profound.

Chuffed with my new little badges. These are powerful tools in healthcare. Made famous and founded by the late Dr Kate Granger who launched the #hellomynameis campaign whilst a patient herself, terminally ill with cancer. As she tells it :

"I made the stark observation that many staff looking after me did not introduce themselves before delivering my care. It felt incredibly wrong that such a basic step in communication was missing. After ranting at my husband during one evening visiting time he encouraged me to “stop whinging and do something!” We decided to start a campaign, primarily using social media initially, to encourage and remind healthcare staff about the importance of introductions in healthcare.

I firmly believe it is not just about common courtesy, but it runs much deeper. Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help. They begin therapeutic relationships and can instantly build trust in difficult circumstances."

My colleague Dr Eve Purdy, emergency physician, anthropologist and researcher, has further commented that clinicians coming together to care for patients often do not know each other's names. The power of a name badge is thus further reaching in an environment where closed loop communication, high performance teamwork and psychological safety is paramount to quality and safety of patient care.

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